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  • FAQs

    I need to pay something to the school - how can I do this?

    Danebury School uses a system called Arbor to find out how to access it. Please go to Arbor

    An Arbor app is available, and you can make payments via your mobile devices, by downloading the app.

    How can I get my child get access to a locker?

    ILS provides lockers for Danebury School students.

    The lockers are owned by ILS and are available for students to rent on an annual basis. Rental costs are £36 per year allowing use from September through to July.

    Please note all bookings terminate at the end of the school year in July. We apologise but there is no discount for lockers booked late in the year.

    The locker size is as follows:

    Height:  595mm

    Width:   300mm

    Depth:   450mm

    To guarantee a locker, please book online at: www.ilsschools.co.uk 

    Please note we are a separate entity from the school and all dealings will be directly with us.

    Lockers for September 2025 will be available online from June 2nd. Lockers are subject to availability. Please book early to avoid disappointment. All available lockers are shown online.

    All rentals are subject to our terms and conditions, which are available during the booking process.

    How can I create my child a cashless catering account?

    The Danebury School canteen operates a cashless system to pay for school meals using our Arbor Parent Portal.

    Making a payment is straightforward on Abor, which holds a payment history for you to view at a later date; no card details are stored in any part of the system. You can make online payments straight away. 

    All pupils will need to be registered to be able to purchase items from the school canteen in September. This will involve taking an image of your child’s finger and turning this information into a biometric digital signature. Further details on this are attached to reassure you that this is not the same as holding a fingerprint.

    How can my child access home learning?

    All homework is set in Arbor . As part of joining the school, all pupils will gain access to all Microsoft 365 systems on their own computers.

    username@testvalley.hants.sch.uk

    Their username is two digits for the year they would start at Danebury School in Year 7, followed by their surname (no spaces or hyphens) and their first initial.

    e.g. a current Year 7 (starting 2024) called J Smith would be 20smithj@testvalley.hants.sch.uk

    Pupils will have to set their own password during their first IT lesson.

    They can be reset by coming to the IT office, had the pupil forgotten their password.


    Microsoft Office at Home

    Need to access Word, Excel or PowerPoint resources but don't have the software on your computer?

    Office 365 for free

    Microsoft Office for Windows and Mac

    Pupils are able to access Microsoft Office software for their home Windows or Mac computer, as long as it runs Windows 7 or later, or OS X 10.5.8 or later.

    https://portal.microsoftonline.com/OLS/MySoftware.aspx

    On that page, sign in with your school email address (username@testvalley.hants.sch.uk). You will be taken to our School Email login page.

    Then just click the Install button.

    Office apps for your tablet or phone

    Download the apps for your device:

    When asked, sign in with your school email address (username@testvalley.hants.sch.uk). You will be taken to our School Email login page.